CALLPILOT
MULTIMEDIA MESSAGING
VOICE MAIL BASICS
HHS / HHS FRESHMAN CAMPUS / HIGHLANDER WAY MIDDLE SCHOOL
Initialize
/ Open mailbox for the first time
Change your password
Record your personal verification
Express messaging (transfer to mailbox)
Suggested
greetings
M3901 Series Telephone Features
Checking messages from outside the school
LOG IN At the prompts, enter the following:
“Mailbox” XXXX (Your extension
number).
#
key (stop)
“Password” XXXX (since most mailboxes
have been set-up - the password needs to come from main office)
#
key (stop)
Press 8 4
Enter the old password (whatever main office gives you).
Press # (stop)
Enter your new password (at
least 4 digits).
Press # (stop)
Enter your new password again.
Press # (stop)
RECORD
YOUR PERSONAL VERIFICATION
Press 8 9 (“There is no name for personal verification at this address.”)
Press 5 (Immediately say
your first and last name and extension number).
Press # (stop)
Press 8 2
Press 1 (External Greeting)
Press 5 (record)
Press # (stop)
Press 2 (play)
IF NEEDED:
Press
5 while at the beginning of the
greeting to re-record your
greeting.
Press
7 6 (delete)
Your
mailbox is set up to automatically play a message once you hear the header.
To
stop playback of a message, touch #
(stop).
To
resume playback, touch 2 (play).
To
replay a message header, touch 7 2. (This will also give you a list of anyone who
received a copy of this message.)
Use
the top two rows of your telephone keypad to move quickly through your messages.
1 Skip backward in a message
3
Skip forward in a message
4 Skip back to previous message
6 Skip forward to next message
To
delete a message, touch 7 6. This will tag message for deletion and move
it to the end of your mailbox.
To
“undelete” a message, touch 7 6
again when the message plays again at the end of your mailbox.
Once
you have disconnected, all messages tagged for deletion will be removed.
Express
Messaging is used to share information in your office without ringing a telephone.
To
use Express Messaging, dial 7001.
“Express
Messaging to mailbox” (enter the mailbox number you want to leave a
message in followed by # sign).
“Someone’s
name, extension XXXX, please leave a message after the tone.”
Leave
your message and hang up.
Away
from your desk -
Hello, this is (your name). I am unavailable to take your call. Please leave your name, telephone number and a message and I will
get back to you as soon as possible. If you need immediate assistance, during
normal business hours, please PRESS "0" to speak to our receptionist.
This is (your name), and today is (day and date). I am in the office today, but am unavailable
to take your call at this time. Please
leave your name, telephone number and a message. If you need immediate assistance, during normal business hours,
please PRESS "0" to speak to our receptionist.
Away
from the office for any length of time -
Hello, this is (your name). I will be out of the office until (time and/or date). If you need to speak to someone immediately,
during normal business hours, please PRESS "0". Otherwise, please
leave your name, telephone number and a detailed message after the tone and
I will call you when I return.
Weekly
updated greetings-
This is (your name). You have reached my voice mail for the week
of (month & day).
1) I will be in the office during regular business hours Monday-Friday.
OR
2) I will be in
the office (give specific days and times for the week).
Please leave your name, number and message. I will call when I return.
If you need help right away, please
PRESS 0 to speak with our receptionist.
HOWELL SCHOOL
CLASSROOM
M3901
SERIES TELEPHONE FEATURES
To
transfer a call to another extension:
1. Press Feature, 1.
2. Dial the extension that you want to transfer the call to.
3. Press Feature, 1 again.
To pick up another ringing phone with-in your call pick-up
group:
1. Lift the handset.
2. Press Feature, 2.
Call Forward allows you to forward all of your calls so they ring at another extension.
To Forward ALL Your Calls:
1. Press Feature, 3.
2. Dial the extension that you want to forward you calls to.
3. Press Feature, 3.
To store an autodial number:
1. Press Feature, 4 or 5 (depending on which autodial you want to program).
2. Dial the number you wish to store EXACTLY as it you were going to dial it. Ex. 916166434600
3. Press Feature, 4 or 5 again (depending on which autodial you’re programming)
To place a call using your autodial keys:
1. Lift your
handset.
2. Press Feature, 4 or 5
(depending on which autodial you’re using)
LAST NUMBER REDIAL
1. Lift the handset.
2. Press your line key.
YOUR
MERIDIAN 1 M3901 TELEPHONE CONTROLS
LINE
Use your line
key to return to a caller that has been placed on hold, or to answer your line
if it rings while the handset is off the cradle.
GOODBYE
You can
terminate an active call by pressing the Goodbye key, or by hanging up the
handset. Goodbye is especially useful
for disconnecting from conference calls and after using overhead page.
HOLD
By pressing
Hold, you can put an active call on hold.
Return to the caller by pressing the Line key.
FEATURE
The feature
key allows you to access features that have been programmed on your telephone
set.
VOLUME BAR
The Volume Bar
located just below the telephone key pad is used to control the volume of
the handset and the ringer. You may
adjust the handset volume while you’re on a call, or if you don’t have an
active call, lift the handset and adjust the volume of the dial tone. You must adjust the volume of the ringer while
the phone is ringing. Raise the volume
by pressing the RIGHT side of the bar. Lower
the volume by pressing the LEFT side of the bar.